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General Information

  • Orders are processed within 1-2 business days (Monday - Friday)
  • Phone number is required at checkout for additional security.
  • If package is undelivered because of missing, incorrect, or incomplete apartment numbers, suite numbers, or other destination information, cost of re-sending package will be invoiced to customer.
  • To CANCEL or MODIFY your order, please contact us at info@jacquesisaac.com. We will do our best to accommodate your needs, but we cannot cancel or modify orders that have already shipped.
  • In cases of errors or delays caused by the shipping carrier, we will help resolve the dispute to the best of our abilities, but we will not be held liable or responsible for carrier delays or errors.

Shipping in U.S.A.

  • Free Ground Shipping (3-7 business days)
  • $20 Expedited Shipping available on U.S. orders

International Shipping

  • International orders ship within 1-2 business days
  • Delivery time depends on destination with most locations taking 2-4 weeks (1-3 weeks for Canada)

North America

Country Rate
Canada     $10
Mexico $30

Australia

Country Rate
Australia     $30

Europe

Country Rate
Austria $25
Belgium $25
Cyprus $25
Czech Republic      $25
Denmark $20
Estonia $40
Finland $20
France $15
Germany $15
Greece $25
Iceland $50
Ireland $15
Italy $25
Latvia $25
Lithuania $25
Luxembourg $25
Malta $25
Netherlands $15
Norway $25
Poland $25
Portugal $25
Slovakia $25
Slovenia $35
Spain $15
Sweden $20
Switzerland $25
United Kingdom $10

Asia/Middle East

Country Rate
Bahrain $35
China $30
Hong Kong $30
Israel $30
Kuwait $35
Japan $20
New Zealand     $30
Singapore $30
South Korea $20
Taiwan $30
UAE   $35

South America

Country Rate
Argentina         $30
Brazil $35
Chile $35

Africa

Country Rate
South Africa      $40


INTERNATIONAL SHIPPING DISCLAIMER: Jacques Isaac, LLC. DBA JacquesIsaac.com is not responsible for destination country tax and/or duty charge if incurred. Buyer will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country, prior to ordering. JacquesIsaac.com will NOT be responsible for any Duties, Taxes, or Customs fees under any circumstances.